Enterprise Service Manager

Enterprise Service Manager gives the enterprise customer control over how their business uses communication services. Service usage rules can be configured for each employee or group of employees.

  • Status
  • Concept
  • End-users the application is for
  • Enterprise
Enterprise Service Manager

Administrators can configure outbound call barring, inbound call screening and other service usage rules for each employee or group of employees with rules based on:  Calling party number, called party number, time of day, day of week and (for mobile customers) location.

The enterprise can establish controls for voice, SMS, MMS, and data services, for example barring international calls, calls at weekends except to company and client numbers, barring roaming data except for managers, etc.  Periodic reports are produced to help the enterprise monitor and revise communications policies.

Related applications include: Call Screening, Cloud-based PBX, Virtual Private Network (VPN), Personal Call Manager