Business Zone

Enables operators to offer business customers a "virtual" fixed-line - with cost benefits, when using mobiles within the office. Also known as: Office zone, Work zone

  • Status
  • Concept
  • End-users the application is for
  • Enterprise
Business Zone

Enterprises can define one (or more) geographic 'business zones' such as main offices and satellite offices, and each employee's mobile is associated with a virtual office phone number. If configured only for internal calls the virtual number will be the effective extension (EXTN) number. If configured for external calls, the virtual number will be the effective DDI number.

Inside the business zone: When the employee makes a call, their phones MSISDN is replaced with their virtual number, and reduced call charges apply. Calls made to their virtual number are routed to their mobile.

Outside the business zone: The employee's original MSISDN is used for outbound and inbound calls (and normal mobile charges apply). However, depending on system configuration, they may still be able to receive calls made to their virtual number (alternatively these may be handled differently - e.g. Using their business voicemail).

Benefits for the Network Operator

  • Enterprise cost-reduction and simplification will help attract and retain business customers.
  • Fixed-line revenues can now be taken by the mobile operator.
  • Increasing mobile penetration with the enterprise will further increase mobile service usage and revenues in voice, SMS, data etc.

End-user Benefits

  • Reduces the cost of mobile calls made within the business zone, and also reduces expense by removing the need for dedicated extensions for all staff - the mobile phone is the extension.
  • Simplifies communication to help raise productivity - mobilised extensions help increase call completion rates, staff don't need to know (or try) multiple numbers.