User-defined Routing

This application provides operators with a service to allow their subscribers to select their preferred long-distance or international carrier for their out-bound calls. In some countries providing this capability is mandatory, regulatory requirement. Sometimes called: Carrier Pre-selection

  • Status
  • Deployed
  • End-users the application is for
  • Network Internal
User-defined Routing

There are two options in uding this service.

  1. The user pre-defines their preferred long-distance/international carrier and this is saved into a database for their originating number,  Then, when calls are made, their pre-selected carrier is used.  
  2. The subscriber selects the desired carrier on a call by call basis.  In which case, they do this adding a prefix to the dialled number for their outbound call. If the prefix is not added then a default carrier is selected – however, where selection is mandatory IVR interaction may be employed to enable subscribers to re-dial the number with the prefix, simply enter the prefix they want or to select the carrier from a list.

Related applications include: Least-cost Routing