CreaLog is a leading vendor of interactive media platform solutions for Communication Service Providers. This includes Mobile Call Recording, value-added services (voice, text messaging and USSD, e.g. televoting), IN platform (number translation, service migration), SIP Application Server (Message Broker) plus cloud contact center/IVR and professional services. CreaLog proudly points to references in thirty countries in Europe, Africa and Asia, involving more than 400 customers and 60,000 installed lines.
References such as A1 Telekom Austria, Deutsche Telekom, Swisscom, POST Telecom Luxembourg, Vodafone, and Unitel rely on solutions and services by CreaLog. Using the Rhino OpenCloud Service Layer, a Telco´s multiple different underlying networks (TDM, NGN, IMS and VoLTE) can share a single application server among each other.
Innovative, successful and customer-centric
CreaLog has been delivering innovative and reliable telecommunications solutions for over 20 years and is already a multiple prize winner as a result. Our team offers our customers a very special service in more than 30 countries: they take personal responsibility for our customers from the initial kick-off to the solution go-live - and beyond. This allows us to offer our customers the best possible service.
CreaLog proudly points to references in thirty countries in Europe, Africa and Asia, involving more than 400 customers and 60,000 installed lines. References such as Vodafone, A1, Swisscom, Unitymedia and Unitel count on solutions and service by CreaLog.
Our goal is to deliver a reliable platform for telecommunications applications of all types. This is helped in no small way also by the heart and soul of our solutions, the CreaLog Service Creation Environment (CDG). Thanks to this environment, all required workflows can be created very quickly and conveniently using the latest speech recognition, voice biometrics and user interfaces for the Internet and smartphones.
CreaLog project development, service and sales has been receiving positive feedback as well as excellent ratings for years in our customer surveys. We put this down to our consistent ISO certified quality and environmental management now in place since 2002 and to the commitment and lifeblood of our employees. With that in mind we can ensure the best customer support at CreaLog throughout the entire lifecycle.
Financial Regulators across the globe are enacting regulation that requires the recording of mobile phone conversations of finance sector professionals. With Mobile Call Recording (MCR) Telcos can take the complexity out of compliance for their bank customers with a new generation of mobile call recording solutions.
Number translation services on Rhino SDP can handle premium rate, shared cost, toll free services as well as emergency telephone numbers. CreaLog Media Resource Function Services complete these Value Added Services with media streaming for fixed or dynamic announcements or tones.